Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

KaliMetrics uses Stripe, which allows you to use almost any kind of credit or debit card: including VisaMasterCardAmerican Express, and Discover.

How secure is shopping in the Online Shop? Is my data protected?

Yes. Stripe follows the most strict requirements for security in the industry.

Learn more about Stripe’s security
What are the delivery charges for orders from the Online Shop?

Delivery charges will be calculated based on product size, weight, quantity and ship to address.

How long will delivery take?

Delivery is typically within one to two weeks from receipt of order.  Please check stock availability.

Do I receive an invoice for my order?

Yes, you will receive an invoice via email once the order has been processed and the item has shipped.